Perfect Placement Derby, Derby, Derby, UK
Our client is actively looking to hire a Centre Manager to lead, manage and motivate the team to achieve the agreed business plan and provide excellent customer service for their busy automotive motor factor site based in Derby. Key Responsibilities: • Translate overall sales targets into departmental targets and set challenging but achievable plans • Provide relevant incentives and performance rewards in order to achieve and exceed targets • Monitor and review team and individual performance regularly and provide developmental or corrective support where required • Ensure the Centre is resourced appropriately at all times to ensure service levels are met and exceeded • Recruit new staff as required following the appropriate recruitment processes • Set an example to the team by developing self and positively engaging with own development journey • Maintain a high level of customer satisfaction via the team – through understanding customer requirements, stock optimisation, responses to requests, provision of expert advice, product knowledge and the resolution of queries and complaints • Work within the identified sales strategy to increase sales revenues from the top value customer base • With other Managers to plan and develop sales plans for targeted customer groups to achieve agreed sales targets • Regularly monitor business performance through measuring actual performance against business targets and KPI’s – identify opportunities for improvement and take action for any deviations • Analyse internal and external market data to develop an understanding of the potential sales opportunities within the different customer bases • Work to achieve agreed business plan and budget – controlling costs within agreed parameters • Ensure the overall security of the stock and premises In order to qualify for this position you will need to have had Parts Management experience, ideally within a Motor Factor environment. If you come from a Main Dealer back ground they may consider you application providing you have had some experience working within a Factor environment. Package: Basic Salary Circa £35k p.a. / OTE £50k+, Company Car, Pension etc. The OTE figure is based on 100% achievement, this is not capped and thus any over achievement will enable you to earn more than the OTE outlined. Hours: Monday to Friday 8am-6pm and Saturdays as and when the business dictates. This role is one of many automotive parts jobs in this area, please contact Josh Williams at Perfect Placement for others similar to this.